Order Information
Satisfaction Guarantee
We guarantee you that if you receive your order and its not what you expected, you can simply contact us for a Return Number within 15 days. There is a 15% restock fee on returned items. As soon as we receive your item, your card will be credited with the purchase price minus the shipping and restock fee. The item must be returned in its original condition and packaging.
Note: The BDU Suits are custom made and can be exchanged for a different size or returned for a 20% restock fee.
If the item is damaged, you get to choose from a refund or an exchange of the same item. Simply contact us for an Return number and your request will be processed quickly!.
Price Matching
Do you like our products but you found the same item elsewhere for a better price? If you give us a chance we will match that price. When matching a price we also look at the shipping cost of the item with the lower price. Sometimes it may have a lower price but the shipping is higher. To request a price match is very simple. Just contact us and let us know the URL of the site with the lower price. We will then email you a coupon code that will beat that price.
Purchase Orders
We accept Purchase Orders from Police Departments, Federal, State and Municipal Agencies, and Military. Please Fax the Purchase Order to (888) 790-7063
Shipping
We ship Internationally
NOTE: For shipping to P.O. Boxes and APO/Military, you must select USPS as the shipping provider.
For international orders you must go to our main site here www.milestactical.com
| Price Based Shipping |
UPS Ground |
*3 Day Shipping is available and is calculated during checkout*
* U.S.P.S Shippng is also an option at checkout. |
| $0-$20 |
$7.75 |
| $20-$40 |
$8.75 |
| $40-$70 |
$9.75 |
| $70-$100 |
$10.00 |
| $100+ |
$10.00 |
International Orders
During the checkout process you must select one of the USPS Shipping options.UPS is only available for U.S orders. Depending on the items ordered, sometimes it may take 1-2 weeks until we can ship out your order.
How to order
To order on theghilliesuits.com. You must place the item into the secure shopping cart first by clicking on the Add to Basket button. Then go to your shopping cart by clicking the button "Basket" at the top of the page.
Then simply follow the steps in the checkout process. After ordering you will receive an automated email confirming your order. You will also receive an personal email about your order shortly after ordering.
Other considerations
We must charge 7.8% sales tax to residents of Washington State.
